Ordering

What is the right bulb size for my car?

You can use our searching tool to help you find the products that fits your car. You have to enter the make, year and model of vehicle to check that you have the right product for your car. The searching tool is not binding and serves only as an aid. We are not liable for the accuracy of the search results.

My vehicle has separate high beams and low beams, do I need a separate kit for both?

Yes and no, if you only want to convert your low beams to LED  then you only need one kit, but if you would like both beams to be LEDs, then you will need two separate kits. In addition, vehicles with separate beams usually have a different bulb size for the high beam. With our searching tool you will get the right sizes needed for your high and Low beam. Some vehicles need only one kit to convert both high and low beams. Feel free to write us with any question info(at)erfolgled.com.

How safe is it to order online?

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures. SOFORT Überweisung, PayPal.com, VISA, Mastercard

Can I place my order by e-mail?

Yes, you can place an order by e-mail. Please write us at info(at)erfolgled.com and have your order and payment information ready.

Entering discount/gift card code

On the last page before your click “complete my purchase” there will be two boxes where you can enter your discount codes or gift card code. Once you have entered either of these codes click “Apply”. Your total amount will be updated to reflect the discount. Now press “complete my purchase”. Please contact us at info(at)erfolgled.com with any problems.

Installation

How do I install my LED conversion kit?

Click here to download the installation steps

Payment

What are my payment options?

We accept SOFORT, PayPal, VISA and Mastercard

Shipping

When is my order shipped?

We ship within 24-48 hours of the order being placed.

How long will it take to get my order?

This depends on whether it is an *International or a Domestic order. All orders within Austria are considered domestic orders and they are shipped and delivered within 2-7 business days.

What shipping carriers do you use?

We use DPD (Dynamic Parcel Distribution).

How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at info(at)erfolgled.com

Does ErfolgLED have all merchandise in stock?

ErfolgLED does have everything on our website, IN STOCK!

Returns and exchange

What do I do if I need to return my order?

We stand behind our products. If for any reason you are not completely satisfied with your ErfolgLED products, we offer a full refund less shipping. Read our full return and exchange policy.